Car & Driving
Import & Registration - Customs & Compliance Licence Exchange - Vehicle Sourcing - Car Delivery
French Admin
Visa Guidance - Residency Permits Healthcare Registration Administrative Support
Concierge service
Real estate support - Pet assistance Managing utility contracts - Opening bank account
Who will take care of you
Meet the people
Alexandre Pieraerts
Relocation Expert & Founder
Alexandre is the founding vision behind FAV Services and your first point of contact. He leads every initial consultation — listening carefully, mapping your situation, and building a personalised plan before introducing you to the right specialist on the team. His experience with hundreds of expat relocations means he anticipates the obstacles before they arise. Whether you're importing a car, navigating French bureaucracy or planning your whole move, the conversation starts with Alex.
"I make sure your French chapter starts without unnecessary stress, from the very first call."
Sylvain Chouvellon
Vehicle Sourcing & Import Specialist
Sylvain is FAV Services’ vehicle import specialist, helping expats navigate every step of importing and registering a vehicle in France with confidence and ease. From customs procedures and compliance paperwork to French registration and technical inspections, he simplifies even the most complex administrative tasks. He also assists clients in finding reliable vehicles directly in France, whether for a permanent move or a new start abroad. With his practical expertise and attention to detail, Sylvain ensures every client can get on the road smoothly and stress-free.
“For me, every vehicle has a story - my job is to make sure yours reaches France smoothly, efficiently, and without complications”
Aurélie Bort
French Administrative support
Aurélie is FAV Services’ French administrative support specialist, helping expats navigate the complexities of French paperwork with reassurance and efficiency. She guides clients through visa applications, residency permits, French healthcare registration (CPAM, Carte Vitale...), and a wide range of administrative procedures with clarity and precision. Patient, organised, and detail-oriented, Aurélie ensures every step feels more manageable, allowing clients to settle into their new life in France with greater confidence and peace of mind.
“With me, French administration stops being a nightmare and starts feeling manageable”
Pauline Vannier
Concierge Manager
Pauline is FAV Services’ Concierge Manager, dedicated to making everyday life in France simple, smooth, and fully organised for expats and their families. From setting up utilities and banking to coordinating tradespeople, school guidance, pet assistance, and day-to-day support, she handles the practical details that can quickly become overwhelming when moving abroad. Proactive, resourceful, and highly attentive, Pauline ensures each client feels supported not only during the move, but throughout their new life in France.
“I’m here to take care of every little detail, so you can simply enjoy your new life in France”
Marine Blet
Marketing, Communication & Partnerships
Marine shapes the identity, communication, and visibility of FAV Services, ensuring the company’s image and positioning remain consistent, recognisable, and trusted within the expat community. She oversees brand strategy, content, and partnership development while also supporting various client projects and day-to-day operations across the business whenever needed. With a strong attention to both people and presentation, Marine helps create the welcoming and personalised experience that defines FAV Services.
“You may not always see me, but I’m never far away - working behind the scenes to shape the image and communication of FAV Services”
You talk to us. We take it from there
How it works
📹 Visio consultation with a relocation expert
A personal video call with Alex, the founder. He listens, understands your situation, your needs, your timeline, and builds a picture of what you need.
📋 Your personal plan is established
Alex puts together a tailored support plan: clear steps, honest pricing, realistic timeline. No surprises. Your account is opened straight away.
🤝 The right expert takes over
Your case is handed to the specialist: vehicles, admin, or concierge. Direct, personal, efficient. You're never passed around a call centre.
✨ We're here, even once you're here
Settled in France? We stay available. New paperwork, a question about daily life, a new service: we're one message away, always.






